Delete Account

Applicability Notice
This support policy applies to the website as well as the mobile applications ‘Beatoken’. Introduction If you decide that you no longer want to use our service, you can follow the procedure below to delete your account.
Deletion Process
Request: Send us an email with the subject “Account Termination”. In the body of the email, write any text indicating your wish to remove your account. Make sure to include the phone number associated with your account.
Upon receiving your request, we will call the phone number you provided to verify the termination request. This step ensures the security and authenticity of the account deletion request.
Once verified, we will proceed to delete your account and remove all associated data.
Data Retention
Complete Deletion: All your data will be erased upon account deletion, making it irretrievable.
If your account was suspended due to a violation of our terms, we retain specific data related to the case in a secure archive. This retention allows us to track and understand the nature of the violation. Such records are to ensure that the user cannot recreate an account and are permanently non-deletable.
Once your account has been deleted, it cannot be recovered or reactivated.
Please ensure that you are certain about your decision before requesting account deletion, as the action is irreversible. Should you have any queries or concerns regarding the account deletion process, please contact our support team for assistance.